Service
Support & Maintenance

Support & Maintenance

Reliable support, enhancements, and monitoring for your existing digital products.

Onboarding and stabilization audits
Performance and uptime monitoring
Security patches and dependency updates
Content and feature enhancements
Project snapshotCustom scope

Keep your live experiences fast, secure, and evolving. We provide continuous improvements, proactive issue resolution, and stakeholder-ready reporting for launched products.

Service overview

Keep your live experiences fast, secure, and evolving. We provide continuous improvements, proactive issue resolution, and stakeholder-ready reporting for launched products.

Collaboration rhythm

Weekly strategy reviews, shared documentation, and async updates keep your team aligned without adding unnecessary meetings.

Outcomes you can expect

  • Clear roadmap with measurable milestones.
  • Validate direction with clickable prototypes and stakeholder feedback.
  • Production-ready builds with thoughtful handover and documentation.
What's included

Everything you need to launch with confidence

Onboarding and stabilization audits

Performance and uptime monitoring

Security patches and dependency updates

Content and feature enhancements

Incident response and communication

Why teams choose GradeSpace

Structured collaboration keeps every project moving forward

From the first discovery sprint to the final hand-off, we keep stakeholders aligned with transparent progress, dedicated workspaces, and decisive iteration cycles.

Consistent uptime and reliability

Predictable maintenance investment

Faster iteration on user feedback

Peace of mind for internal teams

How we work together

A transparent process that keeps momentum

Every engagement follows a repeatable rhythm that balances deep work with collaborative checkpoints, so your team always knows what’s next.

1Phase 1

Onboarding Audit

Assess codebase health, tooling, and outstanding risks.

1-2 weeks

2Phase 2

Stabilize & Optimize

Resolve high-priority issues and improve performance baselines.

2-4 weeks

3Phase 3

Continuous Updates

Handle tickets, enhancements, and release management with clear SLAs.

Weekly cadence

4Phase 4

Quarterly Planning

Review metrics, adjust priorities, and propose roadmap refinements.

Quarterly

Ready to plan your build?

Share your goals and we’ll orchestrate the strategy, design, and engineering to deliver measurable outcomes.