Your trade’s website, quote requests and pipeline. One payment.

Questions

Can customers accept a quote online?

Yes, on Pro. Write a quote from the request with a line for each thing you’ll do or supply, VAT on or off and a “valid until” date. The customer gets a link to a page with your logo, the lines and the total, which they can print or save as a PDF, and buttons to accept or decline. The request moves to Won or Lost by itself. A sent quote never changes: Change it withdraws it and starts a new draft.

How do the town pages avoid looking copied?

Each area page needs a few sentences of its own. A page with fewer than 60 words, or mostly the same words as another area once the town’s name is swapped, is flagged in the list and on Today, and is kept out of search engines and the sitemap until it has its own. Towns you add in a list are made as drafts for you to write and publish.

Can customers book a survey visit?

Yes, on Pro. From a request, email the customer a link: they see your free survey times, pick one, get a calendar invite and a reminder the day before, and can cancel from the same link. You set the hours, how long a visit takes, the travel time kept free after each visit and your days off. Two customers can never get the same time.

Who sees each request and its photos?

Photos are checked for type and size and kept private: only staff who can see the request can open them, and they’re deleted with it. New requests go to the person you choose, or on Pro to each area’s own person, and Estimators see only the requests given to them. Everything stays in your own WordPress database; our server only sees your licence key and website address.

Is it a one-off payment?

Yes. You pay once, the licence lasts for life and every future update is included. There are no renewals or subscriptions.

What do I need to run it?

A WordPress website (6.8 or later, PHP 8.0 or later) on any ordinary host. You install the free Gradespace Core plugin, the kit’s plugin and its theme, then the setup wizard walks you through the rest.

What counts as a website?

One licence covers one live website (Agency covers 5). Local and staging copies (localhost, .local, .test, staging.… and dev.… addresses) are free and never use up your licence.

Can you install it for me?

Yes. Done-for-you installation is from £99: we install Gradespace Core, the kit and its theme on your hosting, activate your licence, run the setup wizard with your details and hand it over with a short walkthrough. Complete setup and customisation, from £299, adds your content, bookings, forms and emails, small design tweaks, redirects from your old site, a staff training session and 30 days of help after launch. The price depends on your hosting and the size of the site, and is agreed before we start. Prices include VAT where it applies, and the kit licence is bought separately. Ask for a quote on our contact page.

Can I change the design later?

Yes. Choose a different design and colour palette in Site Settings → Design & colours at any time; your content stays as it is. You can preview a choice privately before visitors see it.

How do updates work?

Updates come from thegradespace.com and install with one click from the WordPress Updates screen. Each release is tested against the current version of WordPress first, and says which version it’s tested up to.

Can I upgrade later?

Yes. Move from Starter to Pro or Agency by paying the difference, from your licences page or from the kit’s Licence tab in WordPress. Your key stays the same.

Refunds

14-day money-back: if the kit isn't right for you, ask within 14 days of buying for a full refund (the licence is then switched off).

Something else? Get in touch.