Terms of Service
Last updated:
Version 1.0.0
1. Agreement to Terms
Welcome to GradeSpace. These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use our Services. We reserve the right to update these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.
2. Definitions
"GradeSpace", "we", "us", or "our" refers to GradeSpace, the company providing the Services.
"User", "you", or "your" refers to any individual or entity accessing or using our Services.
"Client" refers to a user who has entered into a service agreement with GradeSpace for web development, design, or related services.
"Content" refers to any text, images, videos, code, or other materials uploaded, posted, or transmitted through our Services.
3. Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Services under applicable laws
- Provide accurate, current, and complete information during registration
- Maintain the security of your account credentials
If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
4. Our Services
GradeSpace provides:
Web Development
Custom website design, development, and deployment services
SEO Services
Search engine optimization and digital marketing solutions
Client Portal
Project management and collaboration platform for clients
Support Services
Ongoing maintenance, hosting, and technical support
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
5. User Accounts
5.1 Account Creation
To access certain features, you may need to create an account. You agree to:
- Provide accurate and complete registration information
- Update your information to keep it current and accurate
- Maintain the security and confidentiality of your password
- Notify us immediately of any unauthorized account access
- Accept responsibility for all activities under your account
5.2 Account Security
Important: You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to comply with this security obligation.
5.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm our Services or other users.
6. Acceptable Use
You agree NOT to use our Services to:
Violate any applicable laws, regulations, or third-party rights
Transmit malicious code, viruses, or harmful software
Attempt to gain unauthorized access to our systems or other user accounts
Engage in automated data collection (scraping, crawling) without permission
Harass, abuse, or harm other users or our staff
Impersonate any person or entity or misrepresent your affiliation
Upload or distribute illegal, offensive, or infringing content
Interfere with or disrupt the integrity or performance of our Services
7. Intellectual Property Rights
7.1 Our Content
All content on our website, including text, graphics, logos, designs, code, and software, is the property of GradeSpace or our licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 Your Content
You retain ownership of any content you provide to us. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content solely for the purpose of providing our Services.
7.3 Client Work Product
For development projects, ownership of deliverables will be governed by your specific service agreement. Generally, upon full payment, you will receive ownership rights to the final work product, while we retain rights to use generic components, frameworks, and methodologies.
8. Payment and Billing
8.1 Fees
You agree to pay all fees associated with your use of our Services as outlined in your service agreement or invoice. All fees are in GBP unless otherwise specified.
8.2 Payment Methods
We accept various payment methods including bank transfer, credit/debit cards, and other methods as specified in your invoice. You authorize us to charge your chosen payment method.
8.3 Late Payments
Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law. We reserve the right to suspend services for accounts with overdue payments.
8.4 Refunds
Refund policies vary by service type and will be detailed in your service agreement. Generally, fees for completed work are non-refundable.
9. Warranties and Disclaimers
Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that our Services will be uninterrupted, error-free, or completely secure. You use our Services at your own risk.
Service-Specific Warranties
For development projects, specific warranties (such as bug fixes within a warranty period) will be outlined in your service agreement.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRADESPACE SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or data loss
- Actions of third parties or external factors beyond our control
Our total liability for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.
11. Indemnification
You agree to indemnify, defend, and hold harmless GradeSpace, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any third-party rights
- Content you submit or share through our Services
- Your negligence or willful misconduct
12. Third-Party Services and Links
Our Services may contain links to third-party websites or integrate with third-party services. We do not control, endorse, or assume responsibility for any third-party content, products, or services.
Your use of third-party services is governed by their respective terms and privacy policies. We encourage you to review those policies before providing any information to third parties.
13. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to our collection, use, and disclosure of your information as described in our Privacy Policy.
14. Termination
14.1 By You
You may stop using our Services and close your account at any time by contacting us at support@thegradespace.com.
14.2 By Us
We may suspend or terminate your access to our Services at any time, with or without cause, with or without notice, including if we believe you have violated these Terms.
14.3 Effect of Termination
Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.
15.2 Dispute Resolution
In the event of any dispute arising from these Terms, the parties agree to first attempt to resolve the matter through good faith negotiations.
15.3 Jurisdiction
You agree to submit to the exclusive jurisdiction of the courts of England and Wales for resolution of any disputes that cannot be resolved through negotiation.
16. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date at the top of this page
- Sending you an email notification (for registered users)
Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services.
17. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and GradeSpace.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
18. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@thegradespace.com
Support: support@thegradespace.com
Address: Gradespace LTD, 86-90 Paul Street, London EC2A 4NE, United Kingdom
Acknowledgment
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
Questions About Our Terms?
Our team is here to help clarify any questions you may have.
Contact Legal Team