Contents · Events manual

Running your website

Codes and deals

Promo codes (a percentage or an amount off), unlock codes for hidden tickets, limits on uses and dates, and group deals.

On this page

Go to Events → Codes.

The Codes screen: the list of codes (a rep’s tracking code, TAYO10, used 3 times) with Change, and Add a code with the code, what it does, how much, how many orders, the dates, which event and a note
A code can beWhat it does
A percentage offe.g. 10% off the tickets it covers, after any group deal
An amount off the ordere.g. £5 off, shared across the tickets it covers
Unlocks hidden ticketsshows ticket types marked Hidden: a guest list price, a members' tier
Tracks sales onlya rep's code (Pro): no discount, just counts their sales

For each code choose:

  • For: one event or every event, and (for one event) which ticket types.
  • Orders it can be used on: 0 means no limit. A code with one use left can't be used twice at the same moment.
  • Works from / until: dates and times it works between.
  • Works: untick to switch it off.

Buyers type codes in Got a code? on the ticket picker. A wrong or used-up code says so straight away.

Group deals

Group deals ("4 for the price of 3") are set on the ticket type, not as a code. See Events and ticket types. A code's discount is worked out after the group deal.